Gene apologizes for Capitol Corridor delays and blames UP …
[…] From February 1, 2005 right up until February 3, 2006, it has been a downward spiral, with this past October, November and December being bad, and January being particularly horrific. Hundreds of you have written to me asking for an explanation, and asking when you can expect things to get better. I have stayed at the office late most nights so I can read your letters. I apologize to each and every one of you. […]
[…] What happened to UPRR’s Capitol Corridor performance following the April 2004 schedule change? The service never ran so well. UPRR delivered our trains on time for eight consecutive months at 90% or better, to you, our customers. UPRR’s dispatching performance was between 96% and 98% on time. However, since February 2005, that top quality service performance has continually eroded, and is still in decline. During this entire time period, there was no change to the number of scheduled Capitol Corridor trains. Our train frequency is the same as it was in April 2003. […]
[Capitol Corridor - Message to Riders]
Technorati Tags: amtrak | capitolcorridor | unionpacific
Posted in: Uncategorized | February 10, 2006 4:04 pm
No Comments »
RSS-Comment-Feed | TrackBack URI